Privacy Policy

A legal disclaimer

Effective Date: 19/09/2025

Switch in Gear Electrical (“SG Electrical,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or business operations.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Contact details (phone number, email address, postal address)
Payment details (where applicable)
Identification details required for certain services (e.g., site access forms)

b. Non-Personal Information

Technical data (IP address, browser type, operating system)
Website usage data (pages visited, time spent, referring links)
Cookies and tracking technologies (for website performance and analytics)

c. Job-Related Information
If you apply for a role with SG Electrical, we may collect your CV, employment history, references, and other application details.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing electrical services, installations, maintenance, and repairs
Processing payments and issuing invoices
Scheduling site visits and communicating with clients
Responding to enquiries and customer support requests
Improving our website, services, and business operations
Marketing and promotional communications (with your consent where required)
Legal and regulatory compliance

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third parties who assist us with payment processing, IT support, marketing, or logistics
Business Partners: Contractors or subcontractors working with us on specific projects
Legal Authorities: When required to comply with legal obligations, enforce agreements, or protect against fraud or unlawful activity
Business Transfers: In the event of a merger, acquisition, or sale of business assets

4. Data Storage and Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

Access to the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data (subject to legal obligations)
Object to or restrict certain types of processing
Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details provided below.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though this may affect site functionality.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information about a child, please contact us to request deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date revised accordingly. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Switch in Gear Electrical (SG Electrical)
Email: info@sgeelectrical.com
Phone: 07983205751
Address: 38 Gleton Avenue, Hove, BN38LL

By engaging with SG Electricals' services or using our website, you acknowledge that you have read and understood this Privacy Policy.